Safety & Compliance

At Chemmexco, we understand that chemical commerce requires a higher level of responsibility, transparency and compliance.

Our objective is to create a digital environment where businesses can discover, connect and transact responsibly, while encouraging appropriate product information, documentation, regulatory compliance and safe business practices.

Chemmexco does not replace the legal, regulatory or safety responsibilities of manufacturers, sellers, buyers, transporters or other parties involved in a chemical transaction. Instead, we aim to provide a platform that supports responsible and informed business connections.

1. Our Safety Commitment

Safety and compliance are fundamental to building a trusted chemical marketplace.

We aim to promote:

• Accurate product information
• Responsible product listings
• Appropriate documentation
• Regulatory compliance
• Responsible handling practices
• Transparent business information
• Appropriate verification
• Reporting of safety or compliance concerns

We continuously work towards improving the systems and processes that support responsible use of the Platform.

2. Responsible Chemical Commerce

Chemical products may be subject to different requirements depending on their:

• Nature
• Classification
• Concentration
• Intended use
• Quantity
• Packaging
• Storage requirements
• Transportation requirements
• Regulatory status
• Location of the parties

Users are responsible for understanding and complying with the requirements applicable to their products and activities.

3. Seller Safety & Compliance Responsibilities

Sellers are responsible for ensuring that products listed on Chemmexco:

• Are legally permitted to be sold or supplied.
• Are accurately described.
• Meet applicable quality and regulatory requirements.
• Are appropriately packaged and labelled.
• Are stored appropriately.
• Are transported in accordance with applicable requirements.
• Have required licences or permissions.
• Have appropriate documentation where required.
• Are not falsely represented.

Sellers must not knowingly provide false, misleading, incomplete or fraudulent information.

4. Seller Verification

Chemmexco may undertake business and seller verification processes.

Depending on the nature of the business or product, Chemmexco may request information or documents such as:

• Company registration details
• GST information
• PAN
• Business address
• Relevant licences
• Regulatory registrations
• Product-related certificates
• Manufacturer or authorised distributor information
• Other documents reasonably required for verification

Verification requirements may vary depending on the category and nature of the product.

5. Buyer Safety & Compliance Responsibilities

Buyers are responsible for conducting appropriate due diligence before purchasing or using products.

Buyers should verify, where applicable:

• Product identity
• Grade
• Purity
• Specifications
• Quantity
• Packaging
• COA
• SDS/MSDS
• Manufacturing information
• Expiry or retest information
• Storage requirements
• Intended use
• Seller credentials
• Applicable regulatory requirements

For regulated or restricted products, buyers may be required to demonstrate appropriate licences, permissions or authorisations.

6. Buyer Verification for Regulated Products

Certain products may be subject to additional controls.

For such products, Chemmexco may request information or supporting documentation from buyers before allowing or facilitating relevant enquiries or transactions.

This may include verification of:

• Business identity
• Intended use
• Applicable licences
• Regulatory permissions
• Purchase requirements
• Other information required under applicable law

Chemmexco may restrict or decline an enquiry or transaction where required information is not provided or where compliance concerns remain unresolved.

7. Product Information & Documentation

Chemmexco encourages sellers to provide complete and accurate product information.

Depending on the product, this may include:

• Product name
• Chemical name
• CAS Number
• Grade
• Purity
• Packaging
• Quantity
• Product specifications
• COA
• SDS/MSDS
• Manufacturing date
• Expiry date
• Retest date
• Storage requirements
• Handling requirements
• Applicable certifications
• Relevant regulatory documentation

Documentation should be genuine, current and relevant to the product being offered.

8. COA, SDS/MSDS & Technical Documents

Where applicable, sellers should provide appropriate technical and safety documentation.

A Certificate of Analysis (COA) should accurately represent the relevant product or batch where applicable.

An SDS/MSDS should provide appropriate safety and handling information for the relevant product.

Chemmexco may review uploaded documents for obvious inconsistencies or compliance concerns but does not automatically certify their authenticity or technical accuracy.

9. Hazardous, Restricted & Regulated Products

Certain chemicals may be subject to specific restrictions, licences, permits or safety requirements.

Chemmexco may classify certain products as requiring additional review or verification.

Depending on the circumstances, Chemmexco may:

• Request additional documentation.
• Require seller verification.
• Require buyer verification.
• Restrict product visibility.
• Restrict enquiries.
• Temporarily suspend a listing.
• Remove a listing.
• Suspend an account.
• Take other appropriate action.

Users remain responsible for complying with all applicable legal and regulatory requirements.

10. Prohibited Products

Products that are prohibited by applicable law or unsuitable for the Platform must not be listed.

Chemmexco may remove or restrict listings involving products that are:

• Prohibited
• Illegally sourced
• Counterfeit
• Fraudulently represented
• Unsafe
• Incorrectly labelled
• Subject to regulatory restrictions that have not been satisfied
• Otherwise unlawful or inappropriate

11. Packaging & Labelling

Sellers are responsible for ensuring that chemical products are appropriately packaged and labelled in accordance with applicable requirements.

Where applicable, packaging and labelling should accurately communicate relevant information such as:

• Product identity
• Quantity
• Batch information
• Hazard information
• Handling requirements
• Storage requirements
• Manufacturer or supplier information
• Other legally required information

12. Transportation & Handling

Chemical products should be transported and handled in accordance with applicable laws, safety requirements and product-specific instructions.

The relevant seller, buyer, transporter or other responsible party is responsible for ensuring appropriate:

• Packaging
• Labelling
• Handling
• Documentation
• Transportation arrangements
• Storage
• Safety procedures

Users must not assume that listing or purchasing a product through Chemmexco itself satisfies transportation or regulatory requirements.

13. Storage & Safe Handling

Users are responsible for following applicable storage and handling requirements for the chemicals they possess or use.

Depending on the product, this may include:

• Appropriate temperature conditions
• Ventilation
• Segregation of incompatible chemicals
• Fire protection
• Personal protective equipment
• Spill control
• Emergency procedures
• Appropriate labelling
• Secure storage
• Waste management

Users should always refer to the relevant manufacturer's documentation and applicable regulations.

14. Surplus, Excess & Slow-Moving Inventory

Chemmexco may provide businesses with an opportunity to list eligible:

• Surplus inventory
• Excess inventory
• Slow-moving inventory
• Discontinued inventory

The objective is to help businesses identify potential buyers and recover value from eligible inventory.

Sellers should provide accurate information regarding:

• Quantity
• Batch
• Manufacturing date
• Expiry date
• Retest date
• Packaging condition
• Storage history
• Product condition
• Available documentation

15. Unsafe Products

Such products may need to be handled through appropriate:

• Regulatory procedures
• Disposal procedures
• Waste-management processes
• Safety procedures

Chemmexco may remove or reject listings involving expired or potentially unsafe products.

16. Product Recall & Listing Withdrawal

If Chemmexco becomes aware that a listed product may present a significant:

• Safety concern
• Regulatory concern
• Product authenticity concern
• Documentation concern
• Compliance risk

Chemmexco may take appropriate action, including:

• Temporarily suspending the listing.
• Removing the listing.
• Restricting enquiries.
• Requesting additional information.
• Contacting relevant users where appropriate.
• Restricting the relevant account.
• Cooperating with competent authorities where required.

Where a Seller becomes aware of a product safety or regulatory issue affecting a listing, the Seller should promptly notify Chemmexco.

17. Report a Safety or Compliance Concern

Users are encouraged to report concerns relating to:

• Unsafe products
• Incorrect product information
• Fraudulent documents
• Fake listings
• Mislabelled products
• Prohibited products
• Regulatory violations
• Suspicious business activity
• Other safety or compliance concerns

Reports may be submitted through the “Report” mechanism available on the Platform or by contacting Chemmexco.

Chemmexco may review reported concerns and take appropriate action.

18. Monitoring & Enforcement

Chemmexco may monitor Platform activity for:

• Safety concerns
• Regulatory concerns
• Fraud
• Misrepresentation
• Prohibited products
• Fake documentation
• Policy violations
• Suspicious activity

Where appropriate, Chemmexco may request additional information or documentation.

Failure to provide requested information may result in listing restriction, suspension or removal.

19. Cooperation With Regulatory Authorities

Chemmexco may cooperate with competent governmental, regulatory, law-enforcement or other authorised authorities where required or permitted by applicable law.

This may include providing information relating to:

• User accounts
• Product listings
• Enquiries
• Documents
• Transactions
• Compliance concerns

Such disclosures will be handled in accordance with applicable law and the Chemmexco Privacy Policy.

20. User Responsibility

Chemmexco provides a digital platform and does not replace the professional, regulatory or safety responsibilities of users.

The relevant:

Manufacturer → Seller → Buyer → Transporter → Storage operator → End user

remains responsible for complying with requirements applicable to their respective activities.

Users should conduct appropriate due diligence before purchasing, selling, transporting, storing, handling or using any chemical product.

21. Important Disclaimer

Unless expressly stated otherwise, Chemmexco does not:

• Manufacture products listed by third parties.
• Independently test every product.
• Guarantee product quality.
• Guarantee product authenticity.
• Guarantee regulatory compliance of every listing.
• Guarantee the legality of every transaction.
• Physically store products.
• Physically transport products.
• Guarantee the safety or suitability of a product for a particular application.

Chemmexco's role is primarily to provide the digital infrastructure for business discovery, connectivity and marketplace interaction.

22. Our Continuous Commitment

Safety and compliance are not one-time activities.

As Chemmexco grows, we aim to continuously improve our:

• Seller verification processes
• Product listing controls
• Compliance checks
• Reporting mechanisms
• Platform monitoring
• User awareness
• Safety-related processes

Our objective is to build a chemical marketplace where commercial opportunity and responsible business practices go hand in hand.

23. Contact Us

For safety, compliance or regulatory-related concerns: