Terms & Conditions

1. About Chemmexco

Chemmexco is a technology-driven B2B digital platform intended to facilitate connections between businesses and professionals within the chemical industry.

The Phase 1 Platform includes:

Marketplace

• Laboratory Chemicals
• Bulk Chemicals
• Process Equipment
• Instruments
• Industrial Consumables
• Eligible surplus, excess and slow-moving inventory

Job Portal

A platform connecting employers and professionals in the chemical industry.

News & Articles

An information section providing chemical-industry-related news, articles and other content.

Chemmexco may introduce, modify, suspend or discontinue features from time to time.

2. Definitions

For these Terms:

3. Acceptance and Eligibility

You represent that:

1. You have the legal capacity to enter into these Terms.
2. The information provided by you is accurate and complete.
3. You will use the Platform only for lawful purposes.
4. You will comply with all applicable laws and regulations.
5. If acting on behalf of a company or organisation, you have authority to represent that entity.

Chemmexco may refuse registration or restrict access where permitted by law.

4. Account Registration

Certain features may require an account.

Users must:

• Provide accurate information.
• Keep information current.
• Maintain confidentiality of login credentials.
• Not share account credentials improperly.
• Not create fraudulent or misleading accounts.
• Not impersonate another individual or business.
• Notify Chemmexco of suspected unauthorised access.

You are responsible for activity carried out through your account, subject to applicable law.

Chemmexco may require identity, business or other verification information where reasonably necessary.

5. Business Representation

A business using Chemmexco represents that:

• It is legally established or otherwise authorised to conduct its stated business.
• It has authority to offer the listed products.
• Its business information is accurate.
• Its representatives are authorised to act on its behalf.
• Its listings comply with applicable laws.

Chemmexco may request supporting documents, licences, certificates or other information.

6. Chemmexco's Role as a Digital Marketplace

Chemmexco operates primarily as a digital marketplace and technology platform.

Unless expressly stated otherwise:

Chemmexco is not the manufacturer, seller, purchaser, distributor, importer, exporter, owner or physical custodian of products listed by third-party users.

Chemmexco does not automatically become a party to a transaction merely because the transaction was initiated, facilitated or communicated through the Platform.

The underlying transaction is generally between the Buyer and Seller.

7. Buyer–Seller Relationship

Buyers and Sellers are responsible for conducting their own due diligence.

The parties are responsible for independently agreeing and documenting:

• Product
• Grade
• Purity
• Specifications
• Quantity
• Packaging
• Price
• Taxes
• Payment terms
• Delivery terms
• Freight
• Insurance
• Inspection
• Quality requirements
• Documentation
• Returns
• Replacement
• Warranty
• Claims
• Storage
• Handling
• Other commercial terms

Chemmexco does not guarantee that a Buyer or Seller will complete a transaction.

8. Seller Responsibilities

Every Seller is solely responsible for:

Product Information

Ensuring that all information provided is accurate, complete and not misleading.

Product Legality

Ensuring that the product can legally be manufactured, marketed, sold, supplied or transferred.

Product Quality

Ensuring that products conform to agreed specifications and applicable legal requirements.

Documentation

Providing appropriate documentation where applicable, including:

• COA
• SDS/MSDS
• Technical specifications
• Product certificates
• Regulatory documents
• Other documents required by law or agreed with the Buyer

Fulfilment

Honouring legitimate commitments made to Buyers.

Packaging & Labelling

Ensuring appropriate packaging, labelling and handling requirements are followed.

Taxes & Invoicing

Complying with applicable taxation, invoicing and accounting requirements.

9. Buyer Responsibilities

Every Buyer is responsible for:

• Providing accurate requirements.
• Confirming product specifications.
• Conducting appropriate supplier due diligence.
• Reviewing available documentation.
• Confirming regulatory requirements.
• Ensuring that it is authorised to purchase the relevant product.
• Ensuring appropriate storage and handling facilities.
• Using products only for lawful and appropriate purposes.
• Making payments according to agreed terms.
• Complying with applicable laws and regulations.

A Buyer must not use the Platform to obtain products for an unlawful purpose.

10. Chemical Product Compliance

Because Chemmexco operates in the chemical industry, users must comply with all applicable laws and regulations relating to:

• Manufacture
• Import
• Export
• Sale
• Purchase
• Possession
• Storage
• Packaging
• Labelling
• Transportation
• Handling
• Use
• Disposal

Users are responsible for obtaining and maintaining all licences, registrations, permissions, approvals and permits applicable to their activities.

Chemmexco does not provide legal or regulatory approval merely by allowing a product listing.

11. Restricted and Prohibited Products

Chemmexco may prohibit, restrict, review, suspend or remove listings involving products that:

• Are prohibited by law.
• Require licences or approvals that have not been demonstrated.
• Are counterfeit or unlawfully sourced.
• Are incorrectly labelled.
• Present unacceptable safety concerns.
• Are fraudulently represented.
• Are unsuitable for resale.
• Violate Platform policies.
• May create significant legal or regulatory risk.

Chemmexco may request additional documentation before allowing or continuing a listing.

12. Surplus, Excess and Slow-Moving Inventory

Chemmexco may provide an avenue for businesses to identify potential buyers for eligible:

• Surplus inventory
• Excess inventory
• Slow-moving inventory
• Discontinued inventory

Sellers must accurately disclose relevant information regarding the inventory, including where applicable:

• Manufacturing date
• Expiry date
• Retest date
• Batch number
• Quantity
• Packaging condition
• Storage history
• Product condition
• Relevant documentation

Unsafe, prohibited or otherwise unsuitable products must not be listed for resale where such resale is prohibited or inappropriate under applicable law.

Chemmexco may remove or reject any inventory listing.

13. Product Quality, Authenticity and Suitability

Chemmexco does not generally independently manufacture, test or guarantee third-party products.

Accordingly, unless expressly stated otherwise:

Chemmexco does not warrant that a product is:

• Genuine
• Defect-free
• Of a particular quality
• Suitable for a particular application
• Compliant with a Buyer's specific requirements
• Available in the stated quantity
• Safe for a particular use

Buyers must conduct appropriate verification before purchasing or using products.

14. Product Documentation

Where documents such as COA, SDS/MSDS, specifications or certificates are uploaded by Sellers, the Seller remains responsible for their authenticity and accuracy.

Chemmexco may provide technical mechanisms for uploading, displaying or sharing such documents but does not automatically certify their authenticity.

Chemmexco may remove documents or listings where it reasonably suspects that documents are fraudulent, misleading or otherwise inappropriate.

15. Listings and Product Information

Sellers must not:

• Publish false information.
• Manipulate specifications.
• Misrepresent availability.
• Publish misleading pricing.
• Upload fraudulent documents.
• Use another company's brand or identity without authorisation.
• List products they are not authorised to sell.
• Publish misleading images.
• Manipulate search results or enquiries.

Chemmexco may edit, reject, suspend or remove listings that violate these Terms.

16. Buyer Enquiries

When a Buyer submits an enquiry, relevant information may be shared with appropriate Sellers for the purpose of responding to that enquiry.

Users agree not to use enquiry information for:

• Spam
• Unauthorised marketing
• Harassment
• Fraud
• Data harvesting
• Unlawful purposes

17. Transactions

A transaction may arise when a Buyer and Seller independently agree on commercial terms.

Unless expressly stated otherwise, Chemmexco is not responsible for:

• Negotiating the transaction.
• Product quality.
• Product ownership.
• Payment between parties.
• Delivery.
• Transportation.
• Insurance.
• Storage.
• Product usage.
• Returns.
• Warranty.
• Replacement.
• Taxes.
• Customs duties.
• Regulatory compliance.

These matters are the responsibility of the relevant transaction parties.

18. Payment

Where payment functionality is made available, payments may be processed through third-party payment service providers or other designated mechanisms.

Users must provide accurate payment information.

Chemmexco may suspend or restrict suspicious, fraudulent or unlawful payment activity.

Where payment is made directly between Buyer and Seller, the parties are responsible for the agreed payment arrangements.

19. Taxes

Buyers and Sellers are responsible for determining and complying with applicable:

• GST
• Customs duties
• TDS/TCS
• Other taxes
• Statutory charges

Chemmexco does not provide tax advice.

20. Delivery, Transportation and Risk

Unless otherwise expressly agreed in writing, the Buyer and Seller are responsible for agreeing:

• Delivery terms
• Freight
• Transportation
• Packaging
• Insurance
• Risk transfer
• Title transfer
• Loading/unloading
• Storage
• Handling

Users dealing with chemicals must ensure that transportation and handling comply with applicable laws and safety requirements.

21. Returns, Refunds and Claims

Returns, refunds, replacements, warranty claims and product complaints shall generally be governed by the terms agreed between the Buyer and Seller.

Chemmexco is not automatically responsible for resolving or funding such claims unless Chemmexco has expressly agreed to provide a particular service.

Users should clearly establish applicable return, replacement and claim terms before completing a transaction.

22. Disputes Between Users

Any dispute relating primarily to a transaction between a Buyer and Seller should first be addressed between those parties.

Chemmexco may, where appropriate and at its discretion, assist with communication or provide relevant Platform information, but is not required to adjudicate every commercial dispute.

Nothing in these Terms prevents a party from exercising rights or remedies available under applicable law.

23. User Content

Users may submit:

• Product listings
• Business profiles
• Images
• Documents
• Job postings
• Resumes
• Enquiries
• Reviews
• Comments
• Feedback
• Articles or other content

Users remain responsible for the content they submit.

24. User Content Warranties

By submitting content, you represent that:

1. You have the right to submit the content.
2. The content is accurate to the best of your knowledge.
3. The content does not violate applicable law.
4. The content does not infringe third-party rights.
5. The content does not contain malicious code.
6. The content does not contain unlawful or fraudulent material.

25. Licence to Use User Content

By submitting content to Chemmexco, you grant Chemmexco a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, format, distribute and otherwise use that content to the extent reasonably necessary to operate, maintain, improve and promote the Platform.

Chemmexco may remove or restrict content that violates these Terms or applicable law.

26. Intellectual Property

All intellectual property relating to Chemmexco, including:

• Name
• Logo
• Brand
• Website
• Software
• Design
• Graphics
• Platform functionality
• Original text
• Original articles
• Database structure
• Other proprietary materials

belongs to Chemmexco or its licensors unless otherwise stated.

Users may not copy, reproduce, modify, distribute, reverse engineer, scrape, exploit or commercially use Chemmexco intellectual property without permission.

27. News & Articles

The News & Articles section is intended for general information and industry awareness.

Articles and news content should not automatically be considered:

• Legal advice
• Regulatory advice
• Chemical safety advice
• Investment advice
• Technical advice
• Professional advice

Users should independently verify information before relying upon it for material decisions.

Third-party content may be subject to the rights of its respective owners.

28. Job Portal

Chemmexco may facilitate connections between employers and job seekers.

Chemmexco does not guarantee:

• Employment
• Interviews
• Hiring
• Candidate suitability
• Job availability
• Salary
• Employment conditions
• Employer suitability

Employers are responsible for recruitment decisions and job postings.

Job seekers are responsible for the accuracy of information contained in their resumes and applications.

29. Fraud and Misuse

Users must not:

• Create fake accounts.
• Impersonate another business.
• Upload fake documents.
• Publish fraudulent product listings.
• Manipulate enquiries.
• Manipulate reviews.
• Misrepresent prices.
• Conduct illegal transactions.
• Attempt unauthorised access.
• Introduce malware.
• Scrape data without permission.
• Circumvent Platform security.
• Use another user's credentials.
• Use the Platform to facilitate fraud.

Chemmexco may investigate suspected misuse and take appropriate action.

30. Verification

Chemmexco may undertake business, listing or document verification processes.

However, unless expressly stated otherwise:

Verification does not constitute a guarantee of product quality, business solvency, financial capacity, regulatory compliance, delivery performance or transaction performance.

Users remain responsible for their own due diligence.

31. Platform Monitoring

Chemmexco may monitor Platform activity for:

• Security
• Fraud prevention
• Compliance
• Quality control
• Abuse prevention
• Technical performance

Monitoring does not mean that Chemmexco assumes responsibility for every activity occurring on the Platform.

32. Platform Data

Users may not systematically collect, scrape, copy, reproduce, republish, sell or commercially exploit Platform data without prior written permission.

This includes, where applicable:

• Product databases
• Supplier databases
• Buyer information
• Listings
• Enquiries
• Platform-generated information
• Search results
• Website structure

33. Third-Party Services

The Platform may use or link to third-party services.

Third parties may have their own:

• Terms
• Privacy policies
• Fees
• Service conditions

Chemmexco is not responsible for third-party services except to the extent expressly required by applicable law or agreement.

34. Platform Availability

Chemmexco will make reasonable efforts to maintain the Platform but does not guarantee uninterrupted availability.

The Platform may be temporarily unavailable due to:

• Maintenance
• Upgrades
• Technical failures
• Cyber incidents
• Internet disruptions
• Hosting failures
• Government restrictions
• Events outside our reasonable control

35. Disclaimer of Warranties

To the maximum extent permitted by law, the Platform is provided on an "as is" and "as available" basis.

Chemmexco does not guarantee that:

• All information is accurate.
• All listings are genuine.
• Products will be available.
• Buyers or Sellers will perform their obligations.
• Transactions will be completed.
• Job applications will result in employment.
• The Platform will always be error-free.
• The Platform will always be available.

36. Limitation of Liability

To the maximum extent permitted by applicable law, Chemmexco shall not be liable for indirect, incidental, special, consequential or punitive losses arising from:

• Buyer-Seller transactions
• Product defects
• Product quality
• Product misuse
• Delivery delays
• Transportation issues
• Payment disputes
• Fraud committed by users
• Business losses
• Loss of profits
• Loss of opportunity
• Job application outcomes
• Third-party services
• Loss or corruption of data
• Platform interruption

Nothing in these Terms excludes liability that cannot legally be excluded.

37. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Chemmexco, its partners, officers, employees, representatives and service providers from claims, liabilities, losses, damages, costs and expenses arising from:

• Your breach of these Terms.
• Your misuse of the Platform.
• Your violation of law.
• Your product listing.
• Your User Content.
• Your transaction with another user.
• Your infringement of third-party rights.
• Your regulatory non-compliance.

38. Suspension and Removal

Chemmexco may suspend, restrict or terminate accounts, listings or access where it reasonably believes that:

• These Terms have been violated.
• Fraud has occurred.
• Information is false or misleading.
• A listing presents safety or regulatory concerns.
• A product appears prohibited or restricted.
• The Platform is being misused.
• Required documentation has not been provided.
• Action is required by law or lawful authority.

Chemmexco may remove content without prior notice where reasonably necessary for safety, security, legal compliance or Platform integrity.

39. Account Termination

Users may request closure of their accounts.

Chemmexco may retain certain information after closure where necessary for:

• Legal compliance
• Tax or accounting purposes
• Fraud prevention
• Dispute resolution
• Enforcement of agreements
• Legitimate business records

40. Privacy

Use of the Platform is also governed by the Chemmexco Privacy Policy.

The Privacy Policy explains how Chemmexco collects, uses, stores and protects personal information.

41. Confidentiality

Users should exercise caution before submitting confidential business information through public listings or general enquiry channels.

Where confidential information is required to be exchanged, the relevant parties should consider entering into an appropriate confidentiality or non-disclosure agreement.

Chemmexco does not automatically create a confidential relationship between users merely because information is exchanged through the Platform.

42. Electronic Communications

By using the Platform, you consent to receiving electronic communications relating to:

• Account activity
• Enquiries
• Transactions
• Security
• Platform updates
• Service-related matters

Promotional communications will be handled in accordance with applicable law and the Privacy Policy.

43. Changes to Services

Chemmexco may:

• Add features.
• Remove features.
• Modify functionality.
• Change Platform structure.
• Introduce charges for certain services.
• Suspend particular services.

Where required, users will receive appropriate notice.

44. Changes to These Terms

Chemmexco may update these Terms from time to time.

The updated version will be published on the Platform with a revised "Last Updated" date.

Where required by applicable law, Chemmexco may provide additional notice.

Continued use of the Platform after the effective date of revised Terms constitutes acceptance, subject to applicable law.

45. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

46. Dispute Resolution

Chemmexco encourages users to first attempt to resolve disputes amicably.

Where a dispute involving Chemmexco cannot be resolved through discussion, the parties may pursue remedies available under applicable Indian law.

Any specific arbitration, jurisdiction or dispute-resolution mechanism may be separately agreed in applicable commercial agreements.

47. Force Majeure

Chemmexco shall not be responsible for failure or delay caused by circumstances beyond its reasonable control, including:

• Natural disasters
• Fire
• Flood
• Epidemics or pandemics
• War
• Terrorism
• Government actions
• Regulatory restrictions
• Strikes
• Internet failures
• Telecommunications failures
• Cyber incidents
• Infrastructure failures

48. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

49. No Waiver

Failure by Chemmexco to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision later.

50. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms applicable to particular Platform services, constitute the agreement governing use of the Platform unless otherwise expressly agreed in writing.

51. Contact Us

For questions regarding these Terms:

Chemmexco Infotech LLP

Privacy / Grievance Contact

CHEMMEXCO

The chemical world Connected. Digitally.